Come and enjoy a great day of food, drinks, polo, fashion, vendors and (hopefully) balloons! ALL purchases and sponsorships are final. There are absolutely no refunds under any conditions. We are a kid friendly and pet friendly event. Pets must be leashed at all times. No outside food or drink is allowed. To guarantee parking, anyone driving to the event must pay for parking online in advance. Hot Air Balloons are extremely weather contingent and only one portion of this fun festival. Admission passes DO NOT include Hot Air Balloon rides. Rides must be purchased separately and in ADVANCE online. Balloon activations are weather contingent and are held late afternoon into the evening. Do not come midday expecting to see balloons. Hot Air Balloons are EXTREMELY weather contingent and may be grounded for safety or weather, therefore come prepared to enjoy the entire festival (including polo) with or without balloons. If Hot Air Balloon Tethered Rides cannot activate due to safety or weather, no refunds will be awarded, instead all Tethered Ride Pass Holders should head to the Tethered Ride Tent Area where they can exchange their ticket for a casual meal from the Victory Cup Concessions, in addition they will receive complimentary food and drink tickets. There are absolutely no refunds under any conditions.
We have a strict no refund policy that is clearly mentioned on our website, in our ticket policy, and on social media. However, we will exchange your tickets to a 2020 or 2021 future event of your choice. Please email here: email@example.com